(Originally posted on DCN)   The line between the traditional retail experience and that of dispensaries continues to blur. As of late, an increasing number of dispensaries have begun to incorporate strategies that have paid off immensely for other verticals. Even with the unique limitations imposed on...

It should come as no surprise that there’s a strong positive correlation between the number of licenses being approved and the increasing competition among dispensary owners. Dispensary owners are quickly learning it’s no longer enough to supply customers with cannabis. Dispensaries investing in the customer...

(Originally posted on mg Magazine) April 20 is increasingly becoming a mainstream event as dispensaries deal with huge crowds and excitement on the high holiday of cannabis. However, what is a fun day for consumers is a day for high-volume business and data analysis for those...

In our latest series, we are exploring how dispensary owners can differentiate themselves from the competition. Retail experiences that leave a lot to be desired will only continue to survive for so long, as savvy brands are poised to leapfrog them… if they haven’t already....

In celebration of 420 we thought it would be fun to share some stories from Seed friends and family of funny, and not-so-funny, cannabis mishaps simply because they just didn’t know any better. This fun and unique industry sets the perfect stage for moments like...

In the age of customer satisfaction, it’s questionable why clients are left to wait on their own before being assisted. In the cannabis industry, many dispensaries fail to keep their customers actively engaged and informed. What Can Be Done to Turn a Wait into a...

It should come as no surprise that there’s a strong positive correlation between the number of licenses being approved and the increasing competition among dispensary owners. It’s no longer enough to supply customers with cannabis. Retail experiences that leave a lot to be desired will...

In the next couple of years, customer experience is poised to take over as the number one brand differentiator (Walker), securing it’s dominance over both price and product.  For businesses, this has marked a big shift. With ties to customer retention, customer satisfaction and up-selling,...

Last week, we were so honored to not only be Cyntivee's Product Spotlight of the Month, but also to have Gen Garcia, Seed's Customer Success Manager, featured in their Women in Weed Spotlight interview. Gen is a pivotal member of Seed’s success. Not only by helping...

Ever since seeing this roundup of awesome podcasts from Direct Cannabis Network earlier this month, the team at Seed Technology hasn’t eased up yet on sharing their own favorites. We do our best to get our hands -- well, ears in this case -- on...