In the age of customer satisfaction, it’s questionable why clients are left to wait on their own before being assisted. In the cannabis industry, many dispensaries fail to keep their customers actively engaged and informed. What Can Be Done to Turn a Wait into a...
It should come as no surprise that there’s a strong positive correlation between the number of licenses being approved and the increasing competition among dispensary owners. It’s no longer enough to supply customers with cannabis. Retail experiences that leave a lot to be desired will...
In the next couple of years, customer experience is poised to take over as the number one brand differentiator (Walker), securing it’s dominance over both price and product. For businesses, this has marked a big shift. With ties to customer retention, customer satisfaction and up-selling,...
Last week, we were so honored to not only be Cyntivee's Product Spotlight of the Month, but also to have Gen Garcia, Seed's Customer Success Manager, featured in their Women in Weed Spotlight interview. Gen is a pivotal member of Seed’s success. Not only by helping...
Ever since seeing this roundup of awesome podcasts from Direct Cannabis Network earlier this month, the team at Seed Technology hasn’t eased up yet on sharing their own favorites. We do our best to get our hands -- well, ears in this case -- on...
San Clemente, CA.--(Seed Technology) - Seed Technology is a leading software developer in the cannabis industry. Seed specializes in interactive dispensary applications that allow customers to access educational information and find in-stock products through a consultative approach. In Seed’s latest release, powerful cannabis education joins...
1. Education for every level of cannabis consumer. Seed Technology has taken an integral part of the equation to garner widespread acceptance for cannabis — education — and innovated the way that consumers interact with it. The struggle of where to turn for credible cannabis education...
While this industry is clearing legalization hurdles, there is still a lot of work to be done in how cannabis use is viewed and accepted. Even in states where it is legal, the damaging stigma and general misunderstanding about the safety, effects and benefits of...